Last updated: 05/01/2023

Eduspace Education Ltd (“us”, “we”, or “our”) operates the www.eduspace.app website and the Eduspace mobile app for IOS and Android (the “Service”). We respect the privacy of our users and are committed to protecting the personal information that you share with us. This privacy policy explains how we collect, use, and share information about you when you use our website, the App, and our services. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you. We collect personal information from you when you create an account, place an order, or communicate with us. The personal information we collect may include your name, email address, phone number, and payment information. We may also collect information about your location, device, and browsing activity. We use cookies and similar technologies to collect information about your use of our website and the App, and our services. This may include information about your device, IP address, and browsing activity. In addition, the App may access certain device data, such as your device’s camera and microphone, in order to provide certain features and functionality. You will be prompted to grant permission for this access when you first use the App.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
• Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Data

Eduspace Education Ltd uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

We use your personal information to provide and improve our services, communicate with you, and enforce our policies. We may also use your information for research and analytics purposes and to personalize your experience on our website and the App. We may share your personal information with third parties in order to provide our services, such as payment processors and learning management system but will not provide your details to tutors or provide tutor information to students. We will only share your information with these parties for the purpose of providing our services and will require that they protect your information in accordance with this privacy policy. We may also share your information with law enforcement or other government agencies in response to legal requests or to protect the rights, property, or safety of Eduspace Education or our users.

Your Choices and Rights

You have the right to access and update your personal information and to opt out of certain uses of your information. You can do this by logging into your account and updating your personal information or by contacting us using the contact information provided below. You may also have the right to request the deletion of your personal information, subject to certain exceptions. You can make this request by contacting us using the contact information provided below. We will respond to your request within a reasonable time frame and may need to verify your identity before fulfilling your request.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Eduspace Education Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Eduspace Education Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

As an education marketplace, we may also be required to share only the first name with tutors, students, and personal information for learning management systems in order to facilitate the tutoring services being offered through our platform. We will only share personal information with these parties if and when necessary and in compliance with all relevant laws and regulations.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

The privacy of children is our main concern. Eduspace Education Ltd are not intended for use by children under the age of 18 without the supervision of their parent or legal guardian. If you are under the age of 18 but not less than the age of 13, you will need to ask your parent/legal guardian to set up an account on the Preply Platform that you may use under their supervision. We do not knowingly collect information from children under the age of 13 and discourage the use of Eduspace Education Ltd by children under this age. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide information on our website without their permission.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
By email: contact@eduspace.app
By phone: India: +91-9629969002, UK: +44-7760861436
By visiting this page on our website: www.eduspace.app