Welcome to Eduspace Education Ltd. (“Eduspace,” “we,” or “us”). These terms and conditions (these “Terms”) apply to your access to and use of the Eduspace website located at www.eduspace.app (the “Site”) and the Eduspace mobile application for iOS and Android devices (the “App”). By accessing or using the Site or App, you are agreeing to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms or the Privacy Policy, do not access or use the Site or App. “Service providers” on the marketplace are referred to as tutors or teachers and “customers” are referred to as students or learners.

1. Services

We provide a platform for connecting students with tutors for online tutoring sessions. We do not provide tutoring services directly and are not responsible for the quality or accuracy of the tutoring services provided by our tutors. We aim to vet and vigorously check the credibility of the tutors that are on the platform. All tutors will be accredited and certified tutors, and will only be allowed on the app when approved by Eduspace. We ensure to provide all technological functionality to ensure personalised learning is provided on the mobile application.

2. Use of the Site and App

You may use the Site and App for lawful purposes only. You may not use the Site or App for any illegal or unauthorized purpose. You agree to comply with all laws, rules, and regulations (for example, federal, state, local, and provincial) applicable to your use of the Site and App and your content (defined below), including but not limited to, copyright laws.

3. User accounts

In order to access certain features of the Site or App, you will be required to register for a user account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your user account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete. You are responsible for maintaining the confidentiality of your password and account, and you are solely responsible for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or password.

4. User Eligibility

The Platform is intended for users (students and teachers). Students can be of any age but are advised to have parental guidance when using the mobile application. For teachers the platform requires you to be at least 18 years old and have the legal capacity to enter into a contract. If you are a user or student below the 18 years you must seek guidance and consent from your legal guardian or parent when using the app or the website. The classes for under 18 customers (students or learners) are advised to have their parents attend online class with parental guidance. The privacy of children is our main concern. Eduspace Education Ltd are not intended for use by children under the age of 18 without the supervision of their parent or legal guardian. If you are under the age of 18 but not less than the age of 13, you will need to ask your parent/legal guardian to set up an account on the Preply Platform that you may use under their supervision. We do not knowingly collect information from children under the age of 13 and discourage the use of Eduspace Education Ltd by children under this age. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide information on our website without their permission.

5. User Responsibilities

You are solely responsible for your use of the Platform and for any consequences that may result from your use. You agree to use the Platform only for lawful purposes, and in a manner that does not violate the rights of, or restrict or inhibit the use and enjoyment of the Platform by, any other person. You are also responsible for ensuring that any information you provide to the Platform is accurate and up-to-date.

6. User Communication

You are solely responsible for your communication the Platform and for any consequences that may result. Tutors or service providers may not communicate outside of the Eduspace Platform (Website or application). Students also must not communicate or share contact information to service providers within the mobile application.

7. User Content

You may be able to post or upload content, including but not limited to, text, photos, and videos, to the Site or App (“User Content”). By posting or uploading User Content, you represent and warrant that you have the right to do so and that such User Content does not violate these Terms. You grant Eduspace a worldwide, perpetual, irrevocable, royalty-free, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Site and App and Eduspace’s business. You are solely responsible for your User Content and the consequences of posting or publishing it. We do not endorse any User Content or any opinion, recommendation, or advice expressed therein, and we specifically disclaim any and all liability in connection with User Content. We reserve the right to remove any User Content from the Site or App at any time and for any reason, without notice. We do not control the content provided by our tutors and are not responsible for the accuracy, quality, or legality of the content. You may be exposed to content and use our services at your own risk. We reserve the right to remove any content that violates these terms and conditions or that we deem inappropriate in our sole discretion.

8. Fee and Payment Terms:

The fees for our services are displayed on our website and the App. We reserve the right to change our fees at any time and will provide notice of any fee changes. All fees are non-refundable, except in cases of technical issues or as required by law. You agree to pay all fees and charges incurred in connection with your use of our services, including any applicable taxes. We may use a third-party payment processor to process payments and will share your payment information with them in order to process your payment. Eduspace Education Ltd charges a fee to tutors for listing their services on the Platform. This fee is non-refundable.Students are responsible for paying the fees for tutoring services booked through the Platform using our payment services for the tutor. Eduspace Education Ltd takes responsible for collecting payment and are responsible for remitting fees for tutoring services.

9. Intellectual property

The Site and App and all content and materials included on or otherwise made available to you through the Site or App, including but not limited to, text, graphics, logos, images, and software, are the property of Eduspace or its licensors and are protected by copyright and trademark laws. The content and materials on the Site and App are provided for your personal, non-commercial use only. You may not use any content or materials on the Site or App for any commercial purpose or for any public display (commercial or non-commercial).

10. Disclaimer of warranties

The Site and App are provided on an “as is” and “as available” basis. Eduspace makes no representations or warranties of any kind, express or implied, as to the operation of the Site or App or the information, content, materials, or products included on the Site or App. Eduspace does not warrant that the Site or App, or any content or materials on the Site or App, will be uninterrupted or error-free, and Eduspace will not be liable for any interruptions or errors.

11. Limitation of liability

Eduspace shall not be liable for any damages of any kind arising from the use of the Site or App, including but not limited to, direct, indirect, incidental, punitive, and consequential damages.

12. Indemnification

You agree to defend, indemnify, and hold Eduspace and its affiliates, officers, agents, and employees harmless from and against any claims, liabilities, damages, losses, and expenses, including but not limited to, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site or App, your User Content or communication, or your violation of these Terms.

13. Termination of account

We reserve the right to terminate or suspend your access to the Site or App, without notice and at any time, for any reason or no reason, including but not limited to, if we believe that you have violated these Terms. We may also terminate or suspend your account or access to our services if you violate these terms and conditions or if we suspect fraudulent or illegal activity.

14. Disclaimers of warranties

Our services are provided “as is” and without warranty of any kind. We do not warrant that our services will be uninterrupted or error-free. The Platform is provided on an “as is” and “as available” basis. Eduspace Education Ltd makes no representations or warranties of any kind, express or implied, as to the operation of the Platform or the information, content, materials, or products included on the Platform.

15. Limitation of Liability

We shall not be liable for any damages of any kind arising from the use of our services, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

16. Governing law

These Terms and your access to and use of the Site and App shall be governed by and construed in accordance with the laws of London, United Kingdom. Any dispute arising out of or in connection with these Terms or the Site or App shall be resolved through binding arbitration in accordance with GDPR Regulation 2016/679.

17. Changes to these terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Site or App after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Site or App.

18. Entire agreement

These Terms constitute the entire agreement between you and Eduspace and govern your use of the Site and App, superseding any prior agreements between you and Eduspace (including, but not limited to, any prior versions of these Terms).

19. Waiver and severability

The failure of Eduspace to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.

20. No assignment

You may not assign or transfer these Terms or your rights or obligations hereunder, in whole or in part, without our prior written consent. We may assign or transfer these Terms or our rights or obligations hereunder, in whole or in part, without your consent or any limitation.

Payment Terms and Condition:

Payments for tutoring services on www.eduspace.app and the Eduspace Education mobile app (hereinafter referred to as the “Platform”) shall be made through the Platform.

1. Fees and Payment:

1.1 Tutors may set their own fees for tutoring services, which will be clearly displayed on their profile on the App.
1.2 Payment can be made using a credit card or debit card or any payment services made available on our website or mobile app.
1.3 All payments for tutoring services must be made through the Eduspace platform, either through the website or mobile app.
1.4 Students will be required to pay for tutoring sessions in advance. The payment will be processed at the prior to booking class timings.
1.5 Prices for tutoring services which are listed in the app and are subject to change from the service providers on the platform.
1.6 Tutors are responsible for any taxes or other governmental charges that may be applicable to the fees they receive for tutoring services

2. Disputes and Refunds:

2.1 If a student is not satisfied with their tutoring sessions, they may request for a different tutor within 48 hours of the session’s completion.
2.2 If a refund is granted, it will be credited back to the student’s account or original form of payment.
2.3 Refund requests will be reviewed on a case-by-case basis, and the final decision will be at the discretion of Eduspace Education Ltd.
2.4 In the event of a technical issue, such as connectivity problems, that prevent a tutoring session from taking place, the student will be eligible for a full refund.
2.5 If a tutor fails to show up for a scheduled session, the student will be eligible for a full refund and the tutor is liable for those charges.
2.6 If a tutor does not show up for a scheduled session, a full refund will be given to the student.
2.7 In the event of a dispute between a Student and a Tutor, the parties should contact Eduspace Education Ltd to resolve the issue. Under no circumstances are they allowed to clear disputes directly.

3. Cancellations:

3.1 Students may cancel a scheduled tutoring session up to 24 hours in advance without a fee.
3.2 If a student cancels a session less than 24 hours in advance, they will be charged a cancellation fee of 100% of the session’s cost.
3.3 Tutors may cancel a scheduled session with 24 hours’ notice but are encouraged to give as much notice as possible.
3.4 If a tutor cancels a session less than 24 hours in advance, they will not be paid for that session.
3.5 If a student wishes to cancel or reschedule a session, they must do so at least 24 hours in advance. If the student fails to give sufficient notice, the payment for the session will not be refunded.

Contact Us

If you have any questions about the Terms and Condition, please contact us:
By email: contact@eduspace.app
By phone: India: +91-9629969002, UK: +44-7760861436
By visiting this page on our website: www.eduspace.app